Terms of Service

This website provides information about Heard Hospitality Group, its brands, services, tools, and related business operations. By using this website or contacting us through it, you agree to use it lawfully and not interfere with its operation.

Submitting an inquiry, calling, texting, or speaking with a receptionist or automated assistant does not create a binding service agreement, reservation, catering order, or confirmed event date.

Pricing, availability, menu details, substitutions, deposits, cancellations, refunds, and contract terms must be confirmed directly by an authorized representative of Heard Hospitality Group or the applicable brand.

By providing your phone number and verbally or otherwise consenting to SMS follow-up, you agree to receive text messages from Heard Hospitality Group or its brands related to your inquiry, event, meal prep request, callback coordination, customer service, or urgent issue follow-up.

Message frequency varies based on your inquiry and communication needs. Message and data rates may apply. Reply STOP to opt out of SMS messages. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase. SMS opt-in data and consent are not sold or shared with third parties for their marketing purposes.

Information on this website is provided for general business and service information only. It is not legal, financial, health, or safety advice.

Website content, branding, copy, graphics, tools, and other materials are owned by Heard Hospitality Group or used with permission. You may not copy, reproduce, or use them for commercial purposes without written permission.

We may use third-party services for hosting, communications, analytics, payment, scheduling, customer support, automation, or business operations. Those services may have their own terms and policies.

To the fullest extent permitted by law, Heard Hospitality Group is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or communications with us.

We may update these terms from time to time. Updates will be posted on this page with a revised effective date.

For questions about these terms, contact Heard Hospitality Group at info@heardhospitalitygroup.com or 832-510-8440.